Privacy Policy
Last Updated: 01 July 2025
Website URL:
https://meerkhat.co.za
Business Name: MEERKHAT (Pty) Ltd
Country: South Africa
1. Introduction
Welcome to Meerkhat. Your privacy is important to us. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you use our website https://meerkhat.co.za .
By accessing or using our website, you agree to the terms of this Privacy Policy and consent to the processing of your information as described herein.
2. Information We Collect
2.1 Information You Provide
- Name, email address, and contact details
- Any content submitted via our forms or contact features
- Business details (name, contact info, Facebook Business ID)
- WhatsApp account details (WABA ID, phone number ID, tokens)
2.2 Automatically Collected Information
- IP address
- Browser type and version
- Operating system
- Referring website
- Pages visited and time spent on the website
- Cookies and tracking technologies (see Section 5)
- Communication logs and API usage data
3. How We Use Your Information
We use your personal information to:
- Provide, operate, and maintain our website and services
- Communicate with you (e.g. respond to inquiries, send updates)
- Improve our website and service offerings
- Comply with legal obligations
- Prevent fraud and ensure the security of our platform
- Provide WhatsApp onboarding and messaging services
- Support you with technical issues
- Analyze usage and improve our platform
4. Sharing of Personal Information
We do not sell, rent, or trade your personal information. We may share your data with trusted third parties only in the following cases:
- With service providers who assist us in operating our business
- When required by law or to comply with legal processes
- To protect the rights, property, or safety of MEERKHAT (Pty) Ltd or others
All third-party partners are contractually obligated to keep your information secure and confidential.
5. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience on our website. These may include:
- Session cookies (expire when you close your browser)
- Persistent cookies (remain on your device for a set period)
- Analytics tools (e.g. Google Analytics)
You can manage cookie preferences in your browser settings.
6. Data Storage and Security
We take reasonable steps to protect your information from unauthorized access, disclosure, alteration, or destruction. Data may be stored on secure servers located in South Africa or in jurisdictions compliant with data protection standards.
7. Your Rights
Under the Protection of Personal Information Act (POPIA) and applicable laws, you may have the right to:
- Access the personal data we hold about you
- Correct or update inaccurate information
- Request deletion or restriction of your personal data
- Object to processing under certain circumstances
To exercise these rights, contact us using the details in Section 9.
8. Children’s Privacy
Meerkhat does not knowingly collect or solicit personal information from anyone under the age of 18. If you are a parent or guardian and believe we have collected personal information from your child, please contact us so we can delete the information.
9. Contact Us
If you have any questions or concerns about this Privacy Policy, or if you would like to exercise your rights, please contact us at:
MEERKHAT (Pty) Ltd
Email: [email protected]
Website: https://meerkhat.co.za
10. Changes to This Policy
We may update this Privacy Policy from time to time. The revised version will be posted on our website with the updated date. We encourage you to review it regularly.